Privacy Policy

1. Who We Are

We are a supplier of used construction machinery and commercial vehicles based in Anhui, China, serving overseas buyers. For the information described in this policy, the Company acts as the data controller. You can reach us at shunfa@usedexcavator.shop or +86 13764468035.

2. Information You Provide to Us

• Details submitted through the inquiry form: your name, phone number, country, email address (optional), equipment type, brand preference, budget range and message.
• Details shared when you contact us by phone, WhatsApp, email or in person, such as your name, company, destination port and requirements.
• Order and transaction details when you place an order, including company name, contact person, shipping address, destination port and records of payments.

3. Information Collected Automatically

• Technical data such as IP address, browser type and version, device type, operating system, referring page, pages viewed and the date and time of your visit.
• Cookies and similar technologies. We use cookies that are necessary for the website to work. If analytics are enabled, we use them only to understand aggregate visitor behaviour. You can block or delete cookies in your browser settings; some parts of the site may then not work as expected.

4. How We Use Information

• To respond to inquiries, prepare quotations and provide product and after-sales support.
• To arrange shipping, export documentation, inspection and delivery.
• To keep business records and to comply with tax, customs and export requirements.
• To maintain and improve the website, product listings and service quality.
• To send relevant updates where you have asked for them or where the law allows.

We do not sell your personal information.

5. Legal Bases for Processing

Where data protection laws such as the GDPR apply, we rely on your consent (for example optional marketing messages), the performance of a contract or steps taken at your request before entering a contract (quotations, orders, delivery), our legitimate interests in running our business securely, and our legal obligations.

6. Sharing Information

• Service providers who host the website, operate our database, provide email and communication tools, and provide analytics, under confidentiality obligations.
• Freight forwarders, carriers, inspection bodies, customs brokers and banks where needed to fulfil an order.
• Professional advisers and authorities where required by law or to protect our legal rights.

We do not sell or rent personal information to third parties.

7. International Transfers

Because we export equipment worldwide, your information may be processed in China and in countries where our service providers or logistics partners operate. Where required, we take reasonable steps to ensure such transfers are protected by appropriate safeguards.

8. How Long We Keep Information

Inquiry records are kept for up to 24 months from our last contact, unless an ongoing quotation, order, warranty or legal obligation requires a longer period. Order, shipping and accounting records are kept for the period required by applicable law.

9. Your Rights

Subject to applicable law, you may request access to, correction or deletion of your information, ask us to restrict or object to processing, request a portable copy, or withdraw consent at any time. Contact us using the details below and we will respond within a reasonable period. You may also lodge a complaint with your local data protection authority.

10. Security

We use access controls, encrypted connections over HTTPS and restricted administrative access to protect the information we hold. No method of transmission or storage is completely secure, so please avoid sending sensitive documents such as identity numbers through website forms.

11. Children

Our website and services are intended for business users. We do not knowingly collect personal information from children under 16. If you believe a child has provided information to us, please contact us and we will delete it.

12. Third-Party Links

Our website may link to third-party services such as WhatsApp or map providers. Those services operate under their own privacy policies, and we are not responsible for their practices.

13. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page shows the latest revision, and material changes will be reflected here.

14. Contact Us

For any question about this policy or your information, contact us by email at shunfa@usedexcavator.shop, by phone or WhatsApp at +86 13764468035, or by post at Anhui, China.

For our commercial terms, please read our Terms of Service.